Tackling Mute Microphone Issue During Video Recordings
The screen recording feature in Microsoft PowerPoint can be useful for recording tutorials or training videos on your computer. But what if PowerPoint fails to capture the audio when you record the screen of your Windows computer?
If you are annoyed by a similar issue, here are some troubleshooting tips that will help.
1. Restart PowerPoint
Temporary issues with PowerPoint can sometimes disrupt its ability to capture audio on your Windows computer. If it’s just a one-off glitch, simply closing and reopening PowerPoint should fix the problem.
Press Ctrl + Shift + Esc to open the Task Manager. In the Processes tab, right-click on Microsoft PowerPoint and select the End task option.
Right-click on the PowerPoint shortcut and select Run as administrator. After that, try to create a screen recording and see if PowerPoint records the audio this time.
2. Allow Desktop Apps to Use Your Microphone
Another reason why PowerPoint might fail to record audio is if you have denied desktop apps permission to access your microphone. Here’s how you can change that.
Press Win + I to open the Settings app.
Head to Privacy & security > App permissions > Microphone.
Enable the toggle next to Let desktop apps access your microphone.
Once you complete the above steps, all your desktop apps, including PowerPoint, should be able to use your microphone.
3. Check Which Device Is Set as the Default Microphone on Windows
Are there several audio devices connected to your Windows computer? If so, you need to ensure that you have selected the correct microphone on Windows.
To view or change the default microphone on Windows, use these steps:
Click the magnifying icon on the taskbar to access the search menu.
Type sound settings in the box and press Enter.
Under the Input tab, select your preferred audio device.